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Air transport matters

The air freight calculation methods are 'actual weight' and 'volume weight', and the heavier is fixed.

Volume weight is the weight of 'Length x Height x Width/6000' after the product is packaged. Please refer to the details if you don't know it yet.

Free shipping is based only on the 'actual weight' to calculate the freight, half-casting is based on the weight of the 'actual weight' and 'volume weight' divided by 2.

Explosive, animals, smoke, flammable, munitions, and oily electronic cigarettes are all prohibited items for air transportation.

Fragile goods are recommended to require inspection services and reinforced packaging before shipment. The transporter is not responsible for any broken issues.

Each package will enjoy free warehousing service for up to 90 days. After the deadline, RMB2/day will be charged.

For valuables, it is recommended to contact customer service for insurance services, click for details